Introduction
Welcome to Leather Creations India. These Terms and Conditions govern your use of our website and services. By accessing or using our site, you agree to be bound by these terms. Please read them carefully before proceeding.
Our mission is to provide high-quality leather goods to our customers, and these terms ensure transparency and fairness in our business practices. We strive to create a seamless shopping experience while safeguarding your rights as a user.
Eligibility
To use our services, you must be at least 18 years old or have the consent of a parent or legal guardian. By accessing our website, you confirm that you meet this eligibility requirement.
Leather Creations India reserves the right to restrict access to certain areas of the website to users who do not meet these criteria. Any breach of this condition may result in the termination of your account or restricted access to our services.
Orders and Payments
All orders placed through our website are subject to availability and acceptance. We reserve the right to cancel or refuse any order at our discretion. Payments must be made through the methods specified on our website. Prices are subject to change without prior notice.
Once your order is confirmed, you will receive an email confirmation with the details of your purchase. Please ensure that your payment information is accurate to avoid any delays in processing. If there are issues with your order, our team will contact you promptly.
Shipping and Delivery
We strive to process and ship orders promptly. Delivery times may vary based on location and shipping method. Any delays or issues in delivery will be communicated to you via the contact information provided at the time of purchase.
Shipping costs will be calculated at checkout and are based on your location and the weight of the items ordered. While we make every effort to deliver your goods on time, unforeseen circumstances such as weather conditions or carrier delays may impact delivery times. Tracking information will be provided once your order is shipped.
Returns and Refunds
If you are not satisfied with your purchase, you may return the item within 14 days of receipt, provided it is unused and in its original packaging. Refunds will be processed within 7 business days after the returned item is received and inspected. Shipping costs for returns are the responsibility of the customer unless the return is due to our error.
Please note that custom-made or personalized items are not eligible for returns or refunds unless they arrive damaged or defective. To initiate a return, contact our customer support team with your order details and reason for return. We will guide you through the process.
Intellectual Property
All content on this website, including text, images, logos, and designs, is the property of Leather Creations India and is protected by copyright laws. Unauthorized use of any content is strictly prohibited.
You may not reproduce, distribute, or create derivative works from any content on our website without obtaining prior written consent. Any violation of these terms may result in legal action to protect our intellectual property rights.
Limitation of Liability
Leather Creations India is not liable for any indirect, incidental, or consequential damages arising from the use or inability to use our website or services. Our total liability for any claim is limited to the amount paid by you for the specific product or service.
While we strive to provide accurate and up-to-date information, errors or omissions may occur. We are not responsible for any inaccuracies in product descriptions, pricing, or availability. Please contact us immediately if you notice any discrepancies.
Privacy
Our Privacy Policy outlines how we collect, use, and protect your personal information. By using our website, you agree to the terms of our Privacy Policy. We take your privacy seriously and implement robust measures to secure your data.
If you have questions about how your data is handled, please review our detailed Privacy Policy. You can also reach out to our team for clarification on specific concerns.
Changes to Terms
We reserve the right to update or modify these Terms and Conditions at any time without prior notice. Changes will be effective immediately upon posting. Please review this page regularly to stay informed.
We recommend bookmarking this page and checking for updates periodically to ensure you are aware of the latest terms governing your use of our website and services.
Contact Us
If you have any questions or concerns about these Terms and Conditions, please contact us at:
Address: 57, Nutan Villas, TabeedGarh Ajmer, 220778, India
Email: leathercreationsindia@tuta.com
Our customer support team is available Monday through Friday, 9 AM to 6 PM IST, to assist you with any inquiries or concerns you may have.